SarvaGram Implements Credgenics SaaS Platform to Digitize Loan Collections in Rural India


• Digitizing Loan Collections to Transform Customer Experience and Expand Financial Inclusion • Facilitating Digital, Faster and Cost-Effective Collections, Even in Remote Areas NEW DELHI and MUMBAI, India, April 7, 2022 /PRNewswire/ — SarvaGram , the FinTech lender focused on rural India, is digitizing debt collection and expanding financial inclusion by implementing a mobile field loan collection platform – CG Collect – from Credgenics, the world’s leading technology platform provider collection and debt collection based on SaaS.

SarvaGram is a pioneer in meeting the growing aspirations of rural India and expanding financial inclusion in rural markets with a bouquet of lending product offerings through its technology framework. Credgenics’ CG Collect mobile platform will enable SarvaGram to digitize its last-mile loan collections, monitor its field collections operations in real time, and transform the end-customer experience.

With CG Collect, SarvaGram field teams in rural areas will manage collection activities, including finding cases, accessing account details, planning their day, scheduling return visits, and registering cases. results with evidence in just a few clicks. SarvaGram will also provide digital receipts instantly to its borrowers against repayment of their loan amount. Using Credgenics’ CG Collect platform will improve field collections, increase operational efficiency, unlock team productivity, and eliminate transactional errors. Centralized digital recording of collection transactions will eliminate the need for time-consuming and error-prone manual reconciliations.

SarvaGram plans to rapidly expand the use of CG Collect for all of its field collection operations across its 50 branches. The easy-to-use solution comes with map-based features including location tracking, smart route planning, and navigation. The platform can operate seamlessly with limited internet connectivity, enabling digital operations even in remote areas.

Sameer Mishra, Co-Founder and Managing Director of SarvaGram, said, “Our lending model relies heavily on the use of specialized algorithms to identify, assess and serve our customers across rural India. Credgenics’ CG Collect platform should complement our capabilities to implement robust digital processes across the collections business value chain.” Rishabh Goel, co-founder and CEO of Credgenics, said, ”We are proud to be associated with SarvaGram and highly value their unique focus on harnessing advances in digital and analytical technologies. Our CG Collect platform has been specifically designed to meet the challenges of on-the-ground collection operations and the response from the banking and finance community is overwhelming. We are committed to digitally disrupting the loan collection space worldwide with our customer-centric, data-driven and new era technology solutions.” to meet the growing aspirations of rural India, with a bouquet of financial and productivity improvement offers. SarvaGram’s unique distribution platform leverages technology and data to enable a highly agile presence in the field. About Credgenics Credgenics is a leading provider of loan collection and debt collection technology solutions for banks, NBFCs, CRAs and digital loan companies worldwide. Credgenics’ SaaS platform assists lenders with end-to-end digitized loan collections through a combination of AI-driven digital communications, litigation services, an integrated payment platform and a convenience app for debt collectors. With Credgenics, lenders have increased their collection efficiency, improved collection rates and transformed their customer experience. PWR PWR

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